Call us: (469) 926-6537
Fixed Point IT
Serving Collin County, Texas

Reliable IT Support for Homes & Small Businesses in Collin County

Fixed Point IT provides professional on-site and remote tech support for homeowners and small businesses throughout Allen, Plano, McKinney, Frisco, and surrounding Collin County communities. From computer problems and unreliable Wi-Fi to printers, office networks, and everyday technology issues, we deliver straightforward troubleshooting and practical solutions.

or call (469) 926-6537

Who we help

Tech support built for real people — at home or at work.

For your home

  • Computer repair & tune-ups
  • WiFi setup & network troubleshooting
  • Smart home device installation
  • Virus & malware removal
  • Printer setup & help
  • TV & streaming device setup
  • Data recovery & backup

For your business

  • Email troubleshooting & setup
  • Office network & WiFi installation
  • Data backup & recovery
  • Hardware support & upgrades
  • Cloud services setup (Office 365, Google Workspace)
  • No contracts — just help when you need it

How it works

Three simple steps from "it's broken" to "it's fixed."

Step 1

Tell us what's wrong

Describe your tech issue and when you're available. No jargon needed — just tell us what's not working.

Step 2

We match you

A technician matched to your area and your kind of issue is assigned to your request. You'll hear from them directly to confirm the details.

Step 3

They fix it

Your technician arrives at your home or business — or connects remotely — during your chosen time window and gets you back up and running.

What we fix

From everyday annoyances to critical outages — many issues can be fixed remotely, and if not, we'll come to you.

Virus & malware removalSlow computer repairNetwork & WiFi setupPrinter setup & troubleshootingData backup & recoverySmart home installationEmail & software helpNew device setupTV & streaming setupPassword & account recovery

Explore our services

Five ways we help — each available on-site or remotely across Collin County and the wider Dallas–Fort Worth area.

1

WiFi troubleshooting

Slow, patchy, or dropped WiFi — diagnosed on-site or remotely.

Learn more →2

Computer repair

Laptops and desktops: slow, crashing, virus issues, and tune-ups.

Learn more →3

Device & printer setup

New computers, printers, TVs, and smart devices — connected and working.

Learn more →4

Remote IT support

Many software and account issues fixed without a house call.

Learn more →5

Small-business IT support

Email, office WiFi, computers, and printers for small teams.

Learn more →

Not sure where to start?

Describe your problem and we'll point you the right way — no tech jargon required.

Request a quote →

Local Collin County service

We serve homes and small businesses in Allen, Plano, McKinney, Frisco, and surrounding communities — and the wider Dallas–Fort Worth area when feasible.

On-site or remote

Describe the problem and pick a time window — we'll match you with help that comes to you or connects remotely.

Plain-language help

We explain what's wrong and what the fix involves before any work starts — with a quote you approve first.

Collin County, Texas

Local IT Support Throughout Collin County

Fixed Point IT provides convenient technology support for homeowners and small businesses throughout Allen, Plano, McKinney, Frisco, and surrounding Collin County communities. Contact us to discuss availability if your location falls outside our primary service area.

Common questions

Quick answers before you reach out.

How much does it cost?
Most jobs are $79–$149 for the first hour, depending on complexity. We give you a firm quote before we start — no surprises.
Do you provide on-site IT support in Allen, TX?
Yes. Fixed Point IT provides on-site technology support in Allen and surrounding Collin County communities, subject to appointment availability.
Do you help both homes and businesses?
Yes. Fixed Point IT supports residential customers and small businesses with computer problems, network connectivity, printer setup, and other everyday technology issues.
Do you offer remote IT support?
Yes — many software, email, and account issues can be resolved remotely with a secure session. Describe your problem and we'll recommend the best option: remote, on-site, or both.
Can you provide IT support without a long-term contract?
Yes. Fixed Point IT offers on-demand assistance for common technology problems without requiring customers to sign an ongoing IT support contract.
Do I need to be home?
For on-site visits, yes. For remote support, you just need to be near your device. We can often fix things remotely in under an hour.
What if you can't fix it?
We're upfront about whether a fix is practical before any paid work begins. If we find during diagnosis that a repair isn't worth doing, we'll explain why and stop before you've approved anything.

Request a quote

Fill out the form below and we'll match you with a local technician.